A Handbook for Measuring Customer Satisfaction and Service...

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A Handbook for Measuring Customer...

A Handbook for Measuring Customer Satisfaction and Service Quality (TCRP report)

Transit Cooperative Research Program, National Research Council . U.S. Transportation Research Board

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Език:

english

Страници:

208

ISBN 10:

030906323X

ISBN 13:

9780309063234

Файл:

PDF, 4.03 MB

IPFS:

,

english0

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